Frequently Asked Questions
Everything you need to know about shopping with Arylic.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my package after it ships?
Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
What should I do if my item arrives damaged?
If your order arrives damaged, please take photos of the packaging and the product and contact our customer service department within 48 hours for a replacement or refund.